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Privacy Policy

The following sets out our policy on the privacy of the individual. NuYu takes your privacy seriously and information will be used in accordance with the relevant applicable laws in Saudi Arabia, including Electronic Transaction Law and cybercrime Law (the “Applicable Laws”).

This Policy applies to all the pages hosted on the Site. It does not apply to pages hosted by third party or affiliates to which we may provide a link and whose privacy policies may differ.

Your Consent

Your use of this website signifies your consent to us collecting and using personal data about you as specified below in accordance with this policy statement. Should we choose to change these terms for any reason, the changes will be posted here so that you are always kept informed about the collection and use of your personal information, and when we disclose it.

How do we collect personal information about you and how is it used?

You may provide personal information and log data when communicating with us.

You may use our services and give your name and e-mail address to make a comment about our services or website.

We will collect information about your tastes and preferences, both when you tell us and by analysis of customer traffic, including using “cookies”.

It may be that you provide us details of credit or debit cards or bank accounts in making payment to us. Any such information (confidential financial information) will be disclosed only in accordance with the disclosure policy below.

We may use Personal Information for purposes such as:

  • Customer Service: We may use Personal Information for provision of services, communication, inquiries, complaint management, survey administration, order fulfillment and other purposes.
  • Marketing and Promotion: We and our third party partners may use Personal Information for news, special offers, promotions, product or services of interest (including third party products and services, advertising on third party websites).
  • Website development: We may use personal information to help us develop the layout of our website to ensure that our site is as useful and enjoyable as possible.
  • Service Providers. We may disclose the information we collect from you to third party vendors who perform functions on our behalf.

Traffic data

We may provide aggregate statistics about sales, customers, traffic patterns and information to third parties.

In the event of a reorganization, merger or acquisition of NuYu, we may transfer any and all personal information we have collected to the relevant third party.

Disclosure policy

We reserve the right to access and disclose individually identifiable information to enable us to comply with applicable laws and lawful government or judicial requests.

Website User Accounts

If you have created an account/user on our Site, you can access, correct or delete your personal data by logging in to your user account and making the necessary changes. You should promptly update your personal information if it changes or is inaccurate.

How do we protect your information?

We have strict security procedures covering the storage of your information in order to prevent unauthorized access and to comply with the terms of the Applicable Laws. This means that sometimes we may ask you for proof of identity or for other personal information before we can process your call or enquiry further.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

How to contact us

If you have any questions or concerns about this policy, please contact us.